Guidance & Support

Expert Guidance for Your Glass Radiator Installation

Our mains-powered glass radiators are designed to combine elegance with efficient heating. While these units are straightforward to install, they require the expertise of a qualified electrician and heating advisor to ensure optimal performance.

We are here to help and support

To make your experience as seamless as possible, we offer:

  • Comprehensive Product Information: Detailed instructions and technical specifications to guide your electrician and heating advisor.
  • Manufacturer Liaison: Direct access to the manufacturer for troubleshooting or advice on unforeseen issues.
  • Continued Support: If you encounter any challenges or require additional help, our team is here to assist and ensure your satisfaction.

We advise appointing a local technician for the installation, as this allows for prompt response times and personalized attention tailored to your home. Rest assured, we’re here to provide guidance and support to help you and your installer achieve the best results.

Your Choice - Smart or Manual Controls

Solaris Radiators offer flexibility in how you control them.

They are not dependent on a smart app for operation, but the option to use an app is available for purchase alongside the radiators.

For buildings where Wi-Fi connectivity may be limited due to construction materials, the original standard controls – designed for single or multiple radiators – remain highly intelligent and 100% effective, ensuring reliable and efficient performance in any setting.

Tailored Heating – what to expect

When selecting glass radiators for your home, your heating specialist will consider several important factors to calculate the heating power output required. This ensures your space is heated effectively and efficiently. Here’s a preview of what they are likely to take into account:

Room Size
The dimensions of your room (length, width, and height)

Insulation Quality
The level of insulation in your walls, floors, windows, and doors

Window Size and Glazing
Type of glazing, double, single, specialist

Room Usage and Furniture Placement
How the room is used and where essential furniture and fittings are located

Walls and Ceilings
Build materials for both external and interior, including the ceiling

Desired Temperature
Your preferred comfort level will also guide the specialist’s calculations.

Electrical Connection Requirements
Compatibility with your home’s electrical setup for safe and efficient installation.

Reassuring Support for Homeowners

Your local heating specialist has the expertise to guide you, and our team is here to provide technical details and liaise directly with the manufacturer to make sure you have everything you need for a stress-free installation.

If style and comfort are important to you, complete the form below to request a callback.

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